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The front of the hotel is accessed by crossing a wooden bridge over a pond surrounded by rocks and immediately one is struck by the fragrances of the many and beautiful plants and flowers. The hotel's lobby and 24-hour reception desk with 24-hour check-out service are decorated in eclectic styles and feature dark wood, green marble and bright, colourful furniture. The comfortable lounge seating is covered appropriately with wild animal prints which gives a real African vibe. Renovated in 2009, the hotel features 328 rooms, studios and apartments situated in a two-storey main building and/or in the hotel's extended garden. Facilities on offer to guests include a hotel safe, currency exchange facilities, a hairdressing salon, a children's playground, a bar and a restaurant. Business guests are sure to appreciate the conference facilities. Furthermore, guests may take advantage of the WLAN Internet access, laundry service and car park.

The hotel rooms feature tiled floors, twin beds with bedside lights, a small night table at the bedside, 2 easy chairs and a coffee table. Double and king-size beds are available. All en suite bathrooms have a shower, bath, private toilet and washbasins with hot and cold water supply. All feature a terrace or a balcony. Air conditioning by split units is available as a supplement (individually regulated). A hairdryer, direct dial telephone, satellite/cable TV, a safe and kitchenette with a mini fridge are standard in-room amenities.

The large outdoor swimming pool close to the beach includes a central snack bar and is the main focus for daytime activities including water polo. Children can enjoy their own swimming area. Sun loungers and parasols are laid out on the sun terrace for guests' use. Volleyball, tennis, mini golf, organised games plus a daily vulture-feeding display add to the plentiful and varied activities on offer at this popular hotel. The massage service ensures guests' relaxation. Fajara Golf Course is around 3 km from the hotel.

The hotel operates under a cashless system. No cash payments by hotel guests will be accepted in the hotel bars and restaurants.