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Malindo Air

About Malindo Air

Check-in baggage : 15 kg Entertainment on board Food served on board

Full service airline (International routes).

Malindo Air is a a hybrid airline that combines premium full-service and low-cost carrier based in Malaysia with headquarters in Petaling Jaya, Selangor. Malindo Air is a joint cooperation between Malaysia National Aerospace and Defence Industries (NADI) and Lion Air Indonesia. The airline name itself is derived from Malaysia and Indonesia. Malindo Air serves routes covering countries in Asia such as flights to Bangladesh, flights to India, flights to Indonesia, flights to Malaysia, Nepal, flights to Singapore and flights to Thailand.

Date Established: 11 September 2012

Hubs : Kuala Lumpur International Airport, Sultan Abdul Aziz Shah Airport

Malindo Air Class Available

  • Economy Class: Malindo Air Economy Class passengers can experience plush leather seats with wider seat pitches of 32 inches. Food with special dietary needs and entertainment in-flight are available.

  • Business Class: Malindo Air Business Class passengers can experience leather seats and extra legroom up to 45 inches, 11 inch tablet device, WiFi and electrical socket. Food with special dieatary needs and entertainment in-flight are available. 

Malindo Air In-Flight Entertainment

Malindo Air offers the IFE based on Panasonic eXLite with 9 inch touchscreens for Economy Class passengers and 11.1 inch touchscreens for Business Class passengers, capable of gesture (swiping and scrolling). For the ultimate convenience, utilise the USB port to charge all your devices on-the-go and listen to your music playlist in device

Malindo Air Food and Beverage

All passngers are able to enjoy complimentary meals and beverages service onboard. Malindo Air offers variety of Malaysian menus and snacks on their routes depending on seat class, destination and flight. Special meal offerings can be requested in each class during booking, including children's meals, religious or vegetarian meals. 

Malindo Air Baggage Allowance

Cabine:  

  • Malindo Air passengers can take on board cabin; a free of charge hand baggage with a maximum weight of 7 kg with the dimension of 40cm x 30 cm x 20 cm.
  • Baby stroller is not allowed in cabin.

Check-in:

  • For domestic destinations, the maximum baggage limit for Economy Class is 15 kg and 40 kg for Business Class.
  • For International Destinations, the maximum baggage limit for Economy Class is 20 kg (or 30 kg for flight to Bangladesh only) and 40 kg for Business Class.
  • Baby stroller, manual wheelchair, disability aids or mobility aids are allowed to be transferred as checked baggage. No extra baggage for infant.

Malindo Air Check In

  • Check in counter opens 2 hours and closes 45 minutes before the scheduled departure time.
  • For Malaysia Domestic flights, check-in will commence 2 hours before departure and the check-in counters will close 45 minute before standard departure time for Business and Economy Class.
  • For International Flights, check-in will commence 3 hours before departure and check-in counters will close 45 minutes before standard departure time for Business and Economy Class.
  • The boarding gate will be closed 15 minutes before departure time.
  • Web Check-in is available beginning 48 hours up to 4 hours before departure. 
  • Soekarno-Hatta International Airport Jakarta Departure: Terminal 2D.
  • Kuala Lumpur International Airport Departure: KLIA

Malindo Air Fare Rules

  • Tickets are not transferable to another person.
  • Infant below 2 years old (24 months old) is not allowed to board Business Class.
  • Pregnant passenger with pregnancy older than 35 weeks are not allowed to board the plane.
  • Malindo Air may need to change your seat at any time, even after passengers have boarded the aircraft, for operational, safety or security reasons.

Malindo Air Change and Refund

  • Date changes and rerouting are not allowed.
  • Name changes are not permitted.
  • For Business Class, rebooking/rescheduling can be done at anytime.
  • Rebooking/Rescheduling is only available for the same class or higher.
  • For Economy Class, rescheduling is only available at the latest 72 hours before departure.
  • Cancellation is only available over 72 hours before departure at the latest. Cancellation fee is 50% of basic fare for Economy Class.
  • Cancellation fee for Business Class is RM150.

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