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The air-conditioned business hotel, in addition to its high-standard accommodation services, offers meeting and conference facilities, with its large-sized banquet hall able to hold up to 600 people. Elegantly furnished interiors, coupled with imported audio-visual equipment especially for banquet use, allows this establishment to offer guests a choice of one of several wedding themes according to their preferences. The hotel also comprises a lobby with 24-hour reception and lift access. Food and drink are served in the restaurant and for an additional fee guests can take advantage of the laundry service.

An unforgettable stay comes from guests enjoying a fresh experience in a familiar atmosphere of security. This is exactly what guests will experience in the hotel's guest rooms which are comfortably appointed and cosy. All rooms feature a shower, a telephone and TV. Guests can stay connected thanks to the Internet access, and in-room refreshments can be taken from the minibar and tea and coffee making facilities. Air conditioning features as standard in all rooms.

In the restaurant guests can enjoy crossing national boundaries as they visit each section of the Western-style buffet. Whilst preserving the flavours of time-honoured cuisine and integrating Hualien's fresh local ingredients, traditional dishes are reinvented in innovative ways to create amazing delicacies featuring scintillating tastes and textures. Breakfast is served in the morning and there are set menu options available for lunch and dinner.

Within a soothing space defined by solid, unfinished wood, 6 professional spa treatments are available to help guests completely relax and forget their worries (subject to an additional fee).