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The hotel offers the business and leisure traveller a thoughtful balance of modern finishing touches within comfortable surroundings, making this the perfect location for spending some time in Birmingham. It has a private communal courtyard garden, communal roof top terrace and provides the convenience of having a highly sought-after parking space right in the centre of the city in the hotel car park or garage (fees may apply). A lobby, lift access, WLAN Internet access (fees apply) and a laundry service are also available. There are also dry cleaning facilities available.

The fully furnished apartments have a fully equipped kitchen with a dishwasher, large fridge freezer, oven/hob, kettle, toaster, microwave, crockery and utensils. The bedrooms are fully fitted with a double bed, bedside lamps, an alarm clock and a hairdryer. Each room additionally features an en suite bathroom with a shower and bathtub as well as a direct dial telephone (outgoing calls are chargeable), TV including free view, DVD player and stereo system, an iron and ironing board, mop, vacuum cleaner, a washing machine/dryer and individually regulated heating.

Office opening times are from 7:00 am until 10:00 am from Monday to Sunday. Check-in is from 2 pm until 11 pm. Check-out is from 7 am until 10 am. Full payment is required upon arrival. A deposit of £200 per apartment per stay is required as security in the event of damage.

By car: From the M6, leave at junction 6 and continue onto the A38 Aston Expressway. Continue over the flyover and through the 2 Queensway tunnels. Immediately after exiting the 2nd tunnel, exit left onto Suffolk Street Queensway. At the roundabout, take the 3rd exit onto Holloway Head. Continue on this road, after the brow of the hill take a right into Granville Street, then an immediate right into Ridley Street. Continue down the road, which turns into Upper Gough Street. Take a left into Upper Marshall Street; the Bridge Street office is located immediately on the left. Park in the temporary parking space and enter the office for check-in and parking permits.