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Following a £2.5 million refurbishment in 2008 the hotel offers a real home-away-from-home environment where guests can unwind and relax. Have a cooling drink in the new Sculpture courtyard area or enjoy an exquisite meal in the Capri restaurant. Modern yet tastefully refurbished with wonderful public areas which can be enjoyed by all guests, the air-conditioned hotel features 52 guestrooms and a lobby with 24-hour check-out service, hotel safe and a cloakroom. Other amenities in this historical establishment, which dates back to 1903, include a bar, restaurant, conference facilities and Internet access. Guests can also take advantage of the room and laundry services as well as the hotel's car park.

All rooms are en suite and offer hospitality trays, a multi-channel satellite TV and very comfortable double beds. A shower, bath, hairdryer and direct dial telephone are provided. Guests may also make use of the rooms' radio, Internet access, tea and coffee making facilities and ironing set. The rooms also feature central heating. Many rooms have been refurbished to an executive standard and offer flat screen TVs, 6-foot king-size beds and mini-hifi systems.

An à la carte restaurant is available, serving lunch and dinner à la carte options as well as a substantial bar snack menu. The Feathers 'all-you-can-eat breakfast' is renowned for its quality and quantity. Set menu lunch and dinner are also served.

The establishment is non-smoking throughout.

By car: from Junction 20 of the M6 motorway follow signs for Warrington South, A50. Once in Grappenhall village look for the Co-Op late shop on the right and shortly after the Methodist Church on the left, there is a brown tourist sign for the hotel.