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The hotel offers complimentary high-speed Internet access in public areas of the hotel and in its business centre, plus free daily newspapers. A convenience store and a newsstand are also on site. Tour assistance, an airline desk, travel agents and rental car representatives are provided. In addition to a lobby area with 24-hour reception and check-out services, a hotel safe and lift access, further facilities available to guests at this air-conditioned, family-friendly city hotel include a restaurant and Internet access, as well as room and laundry services (both services incur an additional charge). Guests arriving by car may use the hotel's parking facilities for a fee.

In addition to a private bathroom with a bathtub and hairdryer, guest rooms feature a direct dial telephone with free local calls, a cable/satellite TV with premium channels, a radio and high-speed Internet access. A microwave, tea and coffee making facilities and an iron and ironing board also feature. Individually regulated air conditioning and heating units and complimentary daily newspapers also feature as standard.

None on the premises. One restaurant is located next door at the Holiday Inn Seattle Center featuring Northwest Cuisine. Other restaurants are within walking distance of the hotel.

Recreational facilities include an indoor swimming pool and a 24-hour gym (fees apply). Guests can also enjoy a game of tennis and fans of the fairway can head to the nearest golf course, which is a 5-minute drive from the hotel.

Check-in is at 3 pm and check-out is at midday.

From Seatac Airport take I-5 North and exit no. 167, Mercer St. (exit is on left). Turn left on Fairview, follow to Denny Way and turn right. Follow to Aurora and turn right. The hotel will be 1 block down on the right.