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The air-conditioned, pet-friendly city hotel offers a seasonal outdoor swimming pool, coffee in the lobby and express check-in. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, a cloakroom, lift access to the upper floors and a newspaper stand. Additional amenities include a breakfast room and business travellers can make use of the conference facilities. Further features include wireless Internet access and guests can also take advantage of the room and laundry services. There is a complimentary car park for those arriving by car.

All rooms are en suite and feature a shower, a bath and a hairdryer, as well as a double or king-size bed, a direct dial telephone, cable TV, a radio and Internet access. Additional amenities include tea and coffee making facilities, an ironing set and individually regulated air conditioning and heating. Further features include electronic check-out, while microwaves and refrigerators are available on request.

Guests are offered a complimentary continental breakfast.

Recreational amenities at the city hotel include a seasonal outdoor swimming pool with sun terrace and sun loungers, as well as a gym. Fans of the fairway can visit Cordova Country Club about 8.8 km away.

Pets are accepted.

To reach the hotel from the north on Interstate 40 take exit 12 Sycamore View Road north, then travel east on Shelby Oaks Drive. To reach the hotel from the east on Interstate 40 take exit 12C North Sycamore View Road, then travel east on Shelby Oaks Drive.