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The hotel features a rustic style and comprises a total of 255 rooms spread over 4 floors. The lobby area of the hotel offers its guests a reception area with 24-hour service, a lift, a hotel safe, a currency exchange counter, cloakroom and a conference room. Additionally, a pub and a restaurant are available for guests' dining and drinking options. An Internet terminal in addition to room and laundry services are also on offer. Furthermore, the hotel also offers car parking facilities to its guests arriving by car.

The comfortable rooms come with a bathroom, a hairdryer, a direct dial telephone, satellite TV with a radio function, tea and coffee making facilities and central heating.

There are two restaurants in the hotel; Jenny's which serves traditional a la Carte and table d'hote English cuisine, as well as a carvery. The Pizzeria Restaurant offers a wide variety of pizzas and pastas in a friendly and relaxed atmosphere.

Guests are invited to make use of the indoor swimming pool with a Jacuzzi, the sun beds, the gym as well as the sauna area that includes a steam room (additional fees apply). Furthermore, there is a massage service available. The nearest golf course is 1 km away.

From A34 towards Manchester, turn left 800 meters after the M60 turn off, A5145 sign posted for Stretford. At the 4th set of traffic lights turn left again, A5145, next set of traffic lights turn left into Palatine Road. The main entrance to the hotel is 800 meters on the right. From M56 follow the signs for Manchester City centre A5103, take the exit for Northenden B5166 just after exit 3a. At the traffic lights turn right into Palatine Road. The hotel is 1.6 km on the left. For all other routes the hotel is situated approx 1.6 km from Junction 5 on the M60, Manchester Outer Ring road. Approaching clockwise ring road east, at Junction 5 take the A5103 for Manchester and 800 meters at the first set of traffic lights turn right, A5145 Stockport, 800 meters at the 1st set of traffic lights turn right into Palatine Road. The hotel entrance is 800 metres away on the right. Approaching anticlockwise ring road west, on exit road at Junction 5 stay in left hand lane, remain on dual carriage way for 400 meters. Turn left at the traffic lights sign posted B5166 Northenden into Palatine Road. Hotel is 1.6 km on left. By rail the nearest British rail station is Manchester Airport. There is a 15-minute connection train from Manchester Piccadilly station.