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The modern hotel is located in a Georgian town house in the Royal Borough of Westminster close to Victoria Station. Many famous sights such as London Eye, Houses of Parliament or the Buckingham Palace are within a short stroll. Heathrow Airport is about 45 minutes by car, Gatwick can be easily accessed from Victoria Station. The smoke-free hotel features 24-hour reception, concierge service, WIFI, business centre and luggage storage.

The rooms are pleasantly furnished with light wooden furniture and pastel color schemes. They vary in size with almost half of them being medium in size, whilst the remainder are small but functional. All rooms are in good condition and are fully equipped with color television, direct dial telephone, tea/coffee making facilities and hair dryers. Some of the rooms have large bathrooms with bathtubs but the majority are small in size with a shower cubicle.

The hotel does not have a restaurant, but it has a breakfast room.