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This heritage hotel provides the best in heritage accommodation and is known for its premium quality services and facilities that meet international standards. The hotel's elegant design and impressive interior will ensure guests a luxurious stay. The hotel offers facilities such as a lobby with a 24-hour reception, a hotel safe and currency exchange facilities. Guests can catch up on current affairs at the newspaper stand and there is a fun to be had at the hotel's games room or bar. Refreshments are served at the café and restaurant. The establishment's conference facilities and well-equipped conference hall will appeal to business travellers. Both room and laundry services are offered and there is a car park for guests with vehicles.

The hotel provides 60 Royal rooms, 58 Deluxe rooms, 1 Royal suite and 2 Tower suites. Rooms are well furnished, beautifully decorated and spaciously equipped with modern amenities such as an en suite bathroom with a bath and shower and running hot and cold water. This and the rooms' double or king-size bed and satellite/cable TV ensure guests a regal stay. other facilities include a safe, plus minibar and tea and coffee making facilities. A telephone and individually regulated air conditioning and heating come as standard. Guests can enjoy a breath of fresh air on the room's balcony.

Guests can take advantage of the establishment's outdoor swimming pool or embark on a spot of adventure with a camel ride.