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The 283-room eco hotel, in addition to high standard accommodation services, offers meeting facilities. For business, the executive lounge is the best place for a rest and small-sized meetings. There are 6 meeting rooms available with all the equipment needed for conventions, press conferences and other events. Air-conditioned, guests are welcomed in the lobby which also features lift access. Breakfast is served in the breakfast room and a laundry service is offered for an additional fee.

The hotel's spacious guestrooms each have ADSL Internet access and views of Shanghai City and Suzhou River. Each room comes with a shower, satellite/cable TV, a safe, minibar and air conditioning.

The hotel offers traditional Shanghai and Cantonese cuisine, with a banquet hall accommodating up to 350 persons for dining. A buffet breakfast is served in the morning.