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The overall design of the hotel is clean and linear and only premium quality materials have been used in its construction. The city hotel represents a unique combination of high-level services and affordable prices, offering various amenities that meet all the requirements of a modern person. A highlight of the design is the inner garden. The hotel offers a total of 164 rooms and apartments, all designed according to the highest European standards. A number of features ensure guests perfect relaxation, including a laundry and dry cleaning service, rent-a-car, business centre, copy centre, secured parking lot and a souvenir shop. Guests are welcomed into a lobby with 24-hour reception and check-out service. Further facilities include air conditioning, a hotel safe, lift access, a hairdressing salon, conference facilities and room service. Guests can also wine and dine in the café, bar or restaurant.

Each room has a 24-hour Internet connection and cable TV. For the safety of guests, access to the rooms is controlled by an electronic access system. The room interiors are clean and feature a modern design in light colours. The windows offer views to Vitosha Mountain. All rooms have been designed according to the highest European standards and ensure comfortable rest and relaxation. Each is en suite with a shower. Further in-room amenities include a double bed, direct dial telephone, air conditioning and heating. The kitchenettes feature a minibar and microwave.

The hotel's luxury restaurant Toscana features original design and offers Bulgarian and European specialities. It seats 160 people and has a VIP room for 30 guests. Special attention is paid to the entertainment and bars in the hotel.

The large sports centre consists of an indoor swimming pool, gym, solarium, massage room, sun terrace, sauna and hot tub. The Vitosha health club offers a wide variety of services by true professionals. Professional instructors also prepare individual training programmes. The indoor swimming pool is one of the most attractive places in the hotel. It is combined with a hot tub, allowing guests to unwind after a sauna or workout in the gym, and gives an unforgettable sense of relaxation.