Trigana Air, one of Indonesian low-fare airlines, headquartered in Jakarta, Indonesia. Started at March 1991, currently Trigana Air carries passengers to 40 destinations through out Indonesian domestic routes.
Established: March 1991 (First Commenced Operations)
Hubs: Soekarno-Hatta International Airport
Trigana Class Available
Only available in Economy Class for every flight.
Trigana Baggage Allowance
For the Jet Plane: Maximum 7 kg for cabin luggage, and complimentary baggage up to maximum 20 kg in weight
For the Propeller Plane: Maximum 7 kg for cabin luggage, and complimentary baggage up to maximum 10 and 15 kg in weight, depends on the route
Trigana Check in
Passengers are required to bring ticket documents and identity cards, valid passport for identification upon check in at the counter
Check in counters will open started from 2 (two) hours and closes 45 (forty five) minutes before the scheduled departure time
Passengers who came/comes less than 30 minutes before the scheduled departure time will not be accepted for travel
Passengers who have checked in are required to be in the departure lounge at least 30 minutes before scheduled departure
Passenger who being left behind because they're not in the waiting room will be charged a cancellation fee (Cancellation) if passenger wants to be refunded or charged with re-book condition if the passenger want to use it for next flight
In order to maintain schedules, departure gate will be closed 15 minutes before departure time
Soekarno-Hatta International Airport Jakarta Departure : Terminal 1C for all domestic flights.
Trigana Fare Rules
Trigana Air Service Tickets are not transferable, the route can't be converted, and can't be transferred to another flight
Ticket validity period following; the baby tickets rule adults or parents of infants, the maximum age of the baby is 23 months and can not be cashed.
Trigana Change and Refund
All tickets can be refunded or carried over the bookkeeping valid ticket cancellation in accordance with the rules that have been established.
Refund process will took one month from the date of receipt.
Cancellation less than 24 hours prior of departure will be charged with Cancellation Fee (CF) 50 % from basic fare plus Administration Fee Rp. 50.000,-
Cancellation more than 24 hours prior of departure will be charged with Cancellation Fee (CF) 25% from basic fare plus Administration Fee Rp. 50.000,-