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The hotel opened in 1912, although parts of it are almost 400 years old. There were major renovation works in 2007, and the hotel has 105 rooms, including 38 suites, spread over 6 floors. Facilities include a traditional lounge and lobby with 24-hour reception and check-out service, a fine-dining restaurant and the distinctive American Bar, popular with royalty and a great spot for a light meal. Of special note is the historical courtyard with tables for al fresco dining. A hotel safe, currency exchange facilities, cloakroom, lift access and café are also at guests' disposal. The conference facilities and Internet access may be of use to business guests, while room and laundry/pressing services are also provided (fees apply to the latter). Those arriving by car may leave their vehicle in the car park for a fee.

The elegant, traditional and quiet rooms each offer all the comforts of home, including an en suite marble bathroom with Floris toiletries, a shower/bathtub and a hairdryer. The rooms are also fitted with complimentary wireless Internet access, a desk with telephone and voicemail, large bottles of mineral water, an in-room safe, satellite TV and a Bose CD-radio. Maid service is twice daily, and bathrobes are provided. Additional in-room amenities include a double or king-size bed, tea and coffee making facilities, an ironing set and a terrace. Most rooms are non-smoking. The air conditioning and heating are individually regulated.

One of London's best kept secrets, dining in The Stafford Restaurant becomes a feast for those who like natural, seasonal and authentic British tastes. The talented team lead by Executive Chef, Mark Budd, prepare unique tastes from the finest and freshest regional ingredients. Classics such as Grilled Dover Sole or one of Chef's specialties from the carving trolley can be enjoyed in the elegant and tranquil surroundings of The Stafford Restaurant.

Guests may enjoy complimentary use of the on-site gym with 10 pieces of equipment including weights. Guests also have complimentary use of the nearby 3rd Space gym with swimming pool, extensive gym equipment and exercise classes.

Parking is not provided on site, but vehicles can be taken by porters to the nearby NCP car park and the cost for this will be billed to the guest's room.

The nearest underground station is Green Park. Buses run along Piccadilly and can be accessed at the Green Park underground station. If driving, follow directions to Central London, Trafalgar Square or Piccadilly. Then take Haymarket, then Pall Mall, and head up St James's Street. Take a left onto St James's Place.