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This air-conditioned city hotel comprises a total of 132 rooms. Guests are welcomed in the lobby, which offers a 24-hour reception, as well as a hotel safe and lift access to the upper floors. Guests can dine in the restaurant. Conference facilities are available to business travellers. Guests can enjoy the convenience of wireless Internet access. They can also take advantage of the room service. Those arriving by car may leave their vehicles in the hotel car park, the use of which is complimentary to guests.

The hotel's guest rooms are fully fitted with modern amenities, ensuring that guests will enjoy a comfortable stay. All rooms come with an en suite bathroom with a shower and a long bath. Guests can enjoy a good night's rest on their double or king-size bed. Rooms also come equipped with an international direct dial telephone, a safe and a mini fridge. Standard in-room amenities include piped music and satellite/cable TV. Furthermore, tea and coffee making facilities and air conditioning are provided in all accommodation as standard. The rooms open out onto a commanding view of the island's natural beauty, offering panoramic views of the sea, islets, gardens or mountain. Each room features a balcony or terrace.

The hotel serves breakfast each morning. The hotel's Meranti Restaurant also offers delectable Malaysian, Chinese and Western cuisine from an all-day dining menu.

Guests can enjoy a refreshing dip in the hotel's outdoor spa swimming pool. They can also treat themselves to a relaxing massage (for a fee). Fans of the fairway can head to the nearest golf course, Raya Heights Golf Resort, which is approximately 8.3 km from the hotel.

The hotel is 5 minutes drive from the ferry terminal and 20 minutes drive from the Langkawi International Airport.