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The hotel is air-conditioned and offers a total of 219 rooms. Guests are welcomed in the lobby, which offers lift access to the upper floors. The hotel features a breakfast room and a dining room, as well as a beauty salon where hairdressing services are offered in a pleasant atmosphere. Internet access and a laundry service are each available for a fee. Alongside its high-standard accommodation services, the hotel also offers meeting and conference facilities, with a choice of large, medium and small-sized meeting rooms. These meeting rooms come fully-equipped, with facilities to suit various different specific meeting requirements. The hotel also offers an all-round professional service to enhance guests' experience of both business meetings and private events.

The hotel offers extra-large suites with picturesque balconies. The guest rooms are designed elegantly and luxuriously, offering guests over 70 m² of space each. All rooms have private en suite facilities and feature a shower, as well as a comfortable bedroom with a double bed, a flat-screen TV with satellite/cable channels and Internet access. The rooms also come equipped with a separate office area, a direct dial telephone and a minibar as standard. Additional features include tea and coffee making facilities, air conditioning and heating.

The hotel features the Dynamic Crystal Restaurant, specializing in Cantonese and Shanghai cuisine. This restaurant serves dishes such as abalone, shark's fin, sea cucumber and modern Shanghai dishes. The hotel serves breakfast. Lunch and dinner are each offered from a set menu.

Guests can relax with massage treatments, which are available from the beauty salon. The hotel also offers a gym.