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The 164-room hotel offers a wide range of facilities ensuring its guests a comfortable stay. Its facilities include a business centre, car rentals and a tour desk. In addition to a lobby area with 24-hour reception service, a cloakroom and lift access to the upper floors of the hotel, further facilities available to guests at this beach hotel include a breakfast and dining room and room service. A laundry service is provided for an additional fee.

The modern air-conditioned guest rooms are fitted with a minibar, free bottled water and tea and coffee making facilities. En suite bathrooms come with a shower, bathtub, hairdryer, slippers and bathrobes. Further standard features of accommodation units include a direct dial telephone, satellite/cable TV and a safety deposit box.

The first floor of the hotel has set up catering facilities such as Phoenix Pavilion Chinese restaurant, Left Bank Western restaurant, poolside café, and poolside barbeque garden. The Phoenix Pavilion Chinese restaurant and the Left Bank Western restaurant can respectively accommodate 340 guests for dining.

The body building centre provides a gym, and recreation facilities at the hotel include pool/snooker, table tennis, chess and card rooms and children's amusement programmes. The creative and unique double-pool design, surfing massage pool and fish therapy pool fully satisfy every requirement for a hydrophilic holiday in any of the four seasons. Massage treatments are available to be enjoyed for an extra charge.