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The hotel is ideal for both business and leisure travellers. It offers a total of 100 rooms. Among the hotel facilities there is a car park, a bar and restaurant offering service throughout the day. Other facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out services, a hotel safe, cloakroom and lift access to the rooms. Younger guests are sure to enjoy the children's playground, while the café and pub offer casual snacks and drinks. Conference facilities are also available at the property. The hotel offers Internet access, room service and a laundry service (for a fee).

Spacious, contemporary in design and adaptable, the hotel's bedrooms are truly a place for living and are perfectly suited for all needs. Standard bedrooms comprise of a spacious double-bed room with en suite bathroom with a bathtub or shower and a hairdryer, a sofa bed, a useful work area with broadband Internet access and a direct dial telephone, a TV with pay movies, radio and safe, along with tea and coffee making facilities. An ironing set is provided, and the rooms have individually regulated heating to ensure maximum comfort. Two of the rooms have full disabled access.

A continental breakfast buffet is served daily. The stylish and contemporary restaurant offers an extensive international menu. Lunch is offered as a set menu or à la carte, and dinner is offered à la carte.

Between May and September, guests can enjoy the heated outdoor pool or relax with a drink on the terrace. Sun loungers and parasols are laid out ready for use. Golfers will find the Elfordleigh Golf Club around 3 km away.

From the north, exit the A38 at Marsh Mills and follow the roundabout in the direction of Plympton. The hotel is situated on the left-hand side. From the south, exit the A38 at Plympton and guests will see the hotel entrance immediately on the left.