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This family-friendly, Tudor-style property hosts a total of 60 guest rooms. Facilities include a lobby with 24-hour reception and check-out service, a hairdressing salon, a bar, a pub and a restaurant. Entertainment can be found in the games room, and business guests can make use of the conference facilities. WLAN Internet access and room and laundry services are provided, and guests arriving by car can leave their vehicles in the car park (fees apply).

All of the rooms are en suite with bathtub/shower and hairdryer. In-room facilities include a VOIP phone system, satellite TV, wifi Internet access (available throughout the hotel), a minibar, tea and coffee making facilities, a trouser press/ironing set and in-room dining. The rooms are heated and come with double/king-size beds.

The hotel offers bed and breakfast, half-board and full-board stays, with continental buffet breakfast. The Conservatory restaurant serves Indian and continental cuisine whilst the free house serves hot and cold food all day.

Guests have free use of Top Notch Gym, which is just a short walking distance from the hotel. Meanwhile, guests wishing to swing a club can head to the greens of Ealing Golf Course, some 1.5 km from the hotel.