The hotel is more a home than a hotel with its warm and personalised service. It consists of 40 cosy well furnished rooms and features spectacular views of the surrounding mist-covered hills. In addition to a lobby area with 24-hour reception and check-out services, hotel safe and lift access to the upper floors, the hotel offers its guests a café, bar, disco, TV lounge and a restaurant, as well as a gem shop, shopping arcade, a housekeeping service and a launderette. Further facilities include WLAN Internet access, room service and a car park. Younger guests will be able to let off some steam at the children's playground.
Located 110 km from the international airport and 120 km from the capital city, Colombo, the hotel is on the steep Bahirwakanda hill thus affording breathtaking views of the surroundings. Kandy's city centre is approximately 800 m away from the establishment.