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The hotel, nested within beautiful manicured gardens at the quiet northern end of Pattaya Bay, provides excellent modern facilities for both the discerning leisure and business traveller. Its features include excellent restaurants and bars, a hairdressing salon, conference facilities, and many other enticing options. Guests of the 523-room beach hotel are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe and lift access to the upper floors. Further facilities include air conditioning, a café, wired and wireless Internet access, as well as a car park. There is an extensive 24-hour room service menu (fees apply). Laundry services are also available for additional fees.

The hotel offers an oceanfront panorama from the Ocean Tower with its 297 guest rooms. The low-rise, semi-open air style of the Garden Wing figures prominently in the design of the 228 guest rooms. All rooms feature the style of modern tropical living. All rooms are en suite with a shower and hairdryer. In-room amenities include a double or king-size bed, direct dial telephone, satellite/cable TV, Internet access, a safe, ironing set and individually regulated air conditioning. All also come with a kitchenette with a microwave, minibar and tea and coffee making facilities.

The hotel's guests are spoilt for choice with no less than 9 à la carte restaurants and bars serving western and Thai set cuisine or buffet choices. Breakfast is served in buffet form whilst both lunch and dinner are available à la carte. Dinner is also available as a set menu.

The hotel provides excellent facilities for both leisure and business travellers. There are 2 outdoor swimming pools including a hot tub, children's swimming area and poolside snack bar (for a fee), as well as the gardens and sunbathing terraces which are the perfect spots to unwind after a busy day. Sun loungers with parasols are laid out onsite and on the nearby sandy beach (for a fee on the beach). Guests can also work out in the gym (for a fee), relax in the steam room, or enjoy a massage or spa treatment (both for additional fees). The hotel also organises entertainment programmes for children.

The hotel is located very near Bangkok, just 1, 5 hour from Suvannaphumi Airport . The "Dolphin Circle", which is a name od monuments and landmarks of Pattaya, is just beside the hotel.