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The hotel provides warm and impressive hospitality amidst the exhilarating atmosphere of central Bangkok. The hotel offers a total of 152 rooms, including standard guest rooms, executive suites and princess suites. The hotel is air-conditioned and welcomes guests in its lobby at the 24-hour reception and it also offers a 24-hour check-out service. Currency exchange facilities are provided and fine food is served in the restaurant. Guests can take advantage of the hotel's laundry service and car park.

All the hotel's rooms, executive suites and princess suites are well furnished and offer a high level of comfort and luxury. Features include wireless Internet access and a TV with satellite channels. The rooms are en suite with a shower, bath and hairdryer. A safe is provided for the storage of valuables, and refreshments come in the form of a minibar and tea and coffee making facilities. Individually regulated air conditioning features as standard in all accommodation.

The Big Ben Restaurant looks forward to welcoming all those seeking ample buffet spreads. Offering international cuisine, Chinese delicacies, sushi and Thai favourites, the restaurant serves a dinner set menu and à la carte dinner options. Sala Thai offers guests refreshing snacks and cool drinks at the poolside - it features a mixture of Thai and Western styles.

Guests can treat themselves to a refreshing dip in the outdoor swimming pool. A new Japanese sauna is also available for guests' use.

Guests can take the Airport Link from Suvarnabhumi Airport to the heart of Bangkok, then can connect with the BTS sky train and continue their journey to BTS Phrom Phong Station. The hotel is a 5-minute walk from the station and located on Sukhumvit Soi 24.