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The hotel offers a lobby, lifts, air conditioning, 24-hour reception, a safe, bureau de change and bar and dining facilities. Room and laundry services are also available. Complimenting the hotel is the shopping haven, the Mid Valley Megamall, offering over 430 retail shops with an endless choice of high fashion, dining, entertainment and family fun, enhanced with a wide range of year round exciting promotional events. Along the bustling boulevard are its signature offices, hip cafes, bars and specialty restaurants all in a tropical setting, which makes Mid Valley city a complete destination in itself. Furthermore, to ensure guests' satisfaction, the hotel is furnished with utmost amenities such as babysitting, business center, money exchange facility, conference room, and car park.

Elegantly designed, the 390 comfortable guestrooms are equipped with a host of modern amenities including an en suite bathroom, a direct dial telephone, a satellite TV, a minibar, individually adjustable air-conditioning, tea/coffee making facilities and a safety deposit box.

24-hour Wild Rice Restaurant with open terrace and pool view setting, offers local and western cuisine. Furthermore, Executive Lounge serves breakfast, coffee, soft drink, afternoon tea, juices and evening snacks.

There is an open air swimming pool available for guests who want to enjoy a refreshing dip while pampering themselves.