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With its 142 guest rooms and suites, the hotel welcomes guests with its contemporary design and fantastic views of the city. In addition to its high-standard accommodation services, it also offers conference and meeting facilities. It has 2 function and meeting rooms of different sizes, ideal for mid-sized training courses and banquets. Guests are welcomed in the hotel's lobby. A hotel safe is provided as are currency exchange facilities and lift access. Guests can dine at the hotel's café. Room and laundry services are also provided for additional fees.

The rooms are equipped with a separate work desk including a lamp, international direct dial telephone and free high-speed Internet access. They also include individual bedside temperature and lighting controls, as well as satellite/cable TV and a safe. A shower, hairdryer and fridge come as standard in the rooms, as do an ironing set and individually regulated air conditioning.

The café provides breakfast, lunch and dinner, including à la carte and set menu options.

The hotel features a gym.

The property provides 24 hours reception desk.

From Hongqiao Airport to reach the hotel guests can either take a taxi or bus number 025, getting off at the People's Square Stop. From Pudong International guests can also take a taxi or metro, by taking the Meglev and transfer to Metro Line 2 at Longyang Road Station, interchanging to Metro Line 8 at Peoples' Square Station, getting off at the DaShiJie Station. Then the hotel is half minute walk distance from DaShiJie. There is also a shuttle bus from Pudong Airport available. Guests should get off at Jing'an Temple, transfer to Metro Line 2 at Jing'an Temple Station, interchange to Metrol Line 8 and get off at DaShiJie Station.