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Built in 2008, this hotel is a sophisticated, modern Chinese residence occupying the 79th to the 93rd floors of the Shanghai World Financial Centre (SWFC), otherwise known as 'The Vertical Complex City'. It is one of the tallest buildings in the world, and the hotel is the highest in the world. Fully air-conditioned, it welcomes guests into a lobby with a 24-hour reception and check-out service and hotel safe. There is a breakfast/dining room in the hotel, and room and laundry services are also offered. Guests arriving by vehicle may use the hotel car park. Internet access is provided throughout public areas.

All of the hotel's guestrooms feature day beds for in-room pampering and wellness treatments. Double beds come as standard, and further in-room amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe, tea and coffee making facilities, air conditioning and heating. The en suite bathrooms feature a flat screen TV embedded into the vanity mirror, double sinks, an Oriental bathing area, an oversized rain shower, a deep-soaking bath, heated floors and a separate powder room.

The dining room offers informal European cuisine served in elegant and serene surroundings, and there is a terrace where a large selection of authentic patisseries is served. Breakfast, lunch and dinner (à la carte and set menu) are served with spectacular views of the city.