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The hotel is certain to please every busy executive or leisure traveller. It is designed with guests' comfort in mind and offers many services. Guests can take an advantage of the complimentary business centre, wired and wireless Internet access throughout the entire hotel, including the guest rooms. The hotel also is the ideal location for social functions and gatherings, offering 4,800 square feet of state-of-the-art banquet and conference facilities. Guests of this conference hotel are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access to the upper floors. The hotel provides a variety of additional services, such as evening room service (fees apply), a complimentary shuttle service and self-parking (with an extra fee), valet and self-laundry services and complimentary morning newspaper delivery.

The rooms offer the latest in technology and ergonomic comfort to guests. All come with a microwave, fridge and coffee/ tea maker to help guest feel at home. For conducting business, the rooms ensure productivity thanks to the spacious work desk, two telephones with data port and voicemail and complimentary wired and wireless high-speed Internet access. All are also en suite with a shower, bath and hairdryer. Further in-room amenities include satellite/cable TV, a radio, washing machine, ironing set, and individually regulated air conditioning and heating.

The hotel offers a number of dining options, including the Pavilion Lounge, the Great Northern American Grill restaurant and the Pavilion Pantry convenience store. Breakfast is served each morning, and dinner is available in buffet form and from a set menu.

Guests can take a dip in the indoor heated pool, relax in the hot tub and make use of the complimentary gym.

The hotel is completely soundproof.

From Macdonald-Cartier International Airport, take the Airport Parkway East and exit Alert Road, turn right on Alert Road and guests will see the hotel entrance on the right-hand side.