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This business hotel comprises a total of 125 en suite bedrooms including disability-friendly rooms with level shower areas. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a café, a restaurant, conference facilities and Internet access. Guests may also take advantage of the laundry services and there is a large parking facility (free of charge) for those arriving by car.

The comfortable and well-equipped rooms include a courtesy tray with a kettle, tea, coffee and biscuits replenished daily, as well as a TV, a desk and a telephone with a direct line. Wifi access is also available in all rooms (fees may apply) and they come with a private bathroom with a shower/bathtub and a hairdryer. Furthermore, a radio, an ironing set, a double bed, heating and a terrace are provided in all accommodation as standard.

Guests may select their breakfast from a continental buffet and the hotel features a bistro restaurant and bar, serving a wide variety of dishes.

Guests may check in 24 hours a day, with a night porter available to assist guests with late check-in.

Guests arriving by car from the South should head towards Dartford Tunnel on the M25 and exit at Junction 1a, the last exit before going through the tolls. Take the 3rd exit off the roundabout and stay on the left, take the slip road to the left into Crossways Business Park signposted Bluewater, carry on until reaching the mini-roundabout and go straight across. Take a 1st left at the next roundabout, 1st left again at the next mini-roundabout and again 1st left into the hotel car park. The hotel is located just off Junction 1a by the Dartford Tunnel.