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The hotel, in addition to high standard accommodation units, offers classic and elegant banquet services with its 4 classic, elegant and magnificent banquet halls. These are the Grand Ballroom, the Banquet Room, the Universal, and the Tivoli Ballroom, all featuring complete audiovisual equipment. They are suitable for family gatherings and are also a great choice for conferences, exhibitions or stage performances. There are 380 rooms at this conference hotel. Guests are welcomed in the lobby with lift access to the upper floors. Facilities include air conditioning, a breakfast/dining room, and room and laundry services (both for additional fees). Those arriving by car can also leave their vehicle in the car park.

All of hotel's noble and graceful guest rooms and suites have first-class design elements and facilities. With sufficient natural lighting and complete indoor equipment, they provide beautiful panoramic views overlooking the city or sea. Standard amenities include a shower, double bed, direct dial telephone, Internet access, and tea and coffee making facilities.

Two restaurants on 2nd and 6th floor provides Chinese, Western and Japanese cuisine. That on 6th with exotic garden style and floor-to-ceiling glass window is suitable not only for dining but also for party. Two more restaurants situated on 40th and 42nd floor serve quality Chinese and delicate seafood cuisine. Guests can enjoy delicious meals along with live piano performing and amazing view of Kaohsiung city. There is also one bakery and one bar in this hotel.

The hotel offers a gym that is complete with advanced exercise equipment, an indoor swimming pool and a hot tub.