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This club resort hotel is a heaven for kids and a paradise for parents. With its magical themed zone kids' club for 0-12 year olds, children's playground, restaurant, café and bar, plus a host of free daily activities and entertainment, parents can relax and enjoy their holiday. With 4 low-rise accommodation wings and 350 rooms, the hotel offers a range of accommodation options to suit individuals, couples and families. Further facilities on offer to guests include a lobby area with 24-hour reception, a hotel safe, a currency exchange facility, 5 lifts, a games room and Internet access. Guests may also take advantage of the room and laundry services and there is limited parking for those arriving by car.

Guests can choose from standard hotel-style accommodation, family rooms with a second bedroom, or full interconnecting rooms offering a variety of comfortable holiday options. All rooms feature a balcony, individually adjustable air conditioning and heating, a hairdryer, an ironing set and a TV. They also offer a private bathroom with a shower/bathtub, a direct dial telephone, a mini fridge and tea and coffee making facilities.

The hotel features a host of restaurants and bars to cater to all tastes and budgets. Guests can enjoy the relaxed casual atmosphere of Sinbads Restaurant for breakfast and dinner with breakfast consisting of a delicious hot and cold buffet daily. For dinner, guests can choose from the very tasty all-you-can-eat soup, salad, pasta and dessert bar or the delicious grill menu.

The hotel features 4 swimming pools, including an action-packed lagoon pool, a lap pool surrounded by swaying palms, a slide pool with a giant gecko slide and a toddlers' paddling pool. Guests can also relax at the day spa or enjoy a massage treatment. All pools are heated in winter, and the swim spa is heated all year round. The hotel offers a special programme of activities for children.

Guests arriving from the airport should take advantage of the transfer options from either Coolangatta or Brisbane Airports including taxis and coaches. Journey time by car from Coolangatta is 40-50 minutes, and from Brisbane it takes 1 hour and a half by car. Coach transfer times vary depending on the number of passenger drop-offs. At Gold Coast Coolangatta Airport, coaches meet every flight. Brisbane Airport also offers a coach service.