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This city hotel is housed in a building that dates back to 1500 and comprises a total of 50 rooms including 3 suites spread over 3 floors. Guests are greeted in an inviting lobby area with a 24-hour reception. Further facilities include a hire safe, a cloakroom, and a cosy lounge room with an open fireplace. Light snacks and drinks may be enjoyed in the pleasant bar and the restaurant offers each guest a variety of culinary options from the English menu and highchairs are available for children. Conference rooms are available for meetings and additional facilities include a public Internet terminal, laundry and room services, and a car park.

The pleasant and cosy rooms come with carpeting, a direct dial telephone, satellite/cable TV, a radio and a hairdryer. Water and fresh milk are provided in the fridge, whilst guests also have the possibility to make cups of tea and coffee in the rooms. Internet access is supplied and heating is centrally regulated. Some rooms come with a separate lounge room.

Lunch and dinner may be taken à la carte or chosen from a set menu. The restaurant, Brown, serves up international dishes as well as a good selection of exquisite wines. Special dietary requirements can also be catered for.

The hotel offers use of a spa area, sauna and an indoor swimming pool. The nearest golf course is 3.2 km away.

The hotel is easily accessible from the A1 via the A690. Durham train station is a three-minute taxi ride away, and has frequent intercity services to the south and Scotland. Alternatively, Newcastle airport and Teeside airport are both 2.7 km away. Driving from the A1 (M) exit the motorway at Junction 62 and follow signs for Durham city centre. Go straight over the first roundabout and at the 2nd roundabout turn left. Go through the traffic lights and the hotel is situated on the left-hand side.