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The lobby of this air-conditioned hotel is grand in design and beautifully decorated in modern Thai and Chinese style with state-of-the-art facilities and full amenities. The tropically landscaped garden is designed to offer relaxation where guests can do refreshing exercise or simply laze in the sun. The hotel provides a 24-hour reception and check-out service, as well as lift access and guests can relax in the TV lounge. Breakfast is served in the breakfast room and WLAN Internet access is available to all guests. There are both room and laundry services and a car park for those arriving by car.

Guest rooms are split into different categories: the Mei Zhou suite and both deluxe and superior rooms. All guest rooms are luxuriously furnished and decorated with impeccable taste to create a relaxing ambience. They meet international standards and are well-appointed, comfortable and cosy. Each room is fitted with an en suite bathroom with a shower. Comfort is ensured with double and king-size beds, individually regulated air conditioning and a balcony or terrace. Other in-room amenities include satellite TV, a hifi, minibar and a safety deposit box.

A continental breakfast and buffet breakfast are served at the hotel.