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Waterfalls and mountain springs are brought to life in the hotel's design. Capturing the historic and natural elements of Banff National Park, the hotel's centre piece is the hot pool inspired by the original Cave and Basin Historic Site. The hotel offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. Built in 2010, this family-friendly ski hotel has 116 guest rooms. The premises are air-conditioned and the hotel has a lobby. 24-hour reception and check-out services are available. Facilities include a hotel safe, Internet access and lift access. Guests can dine at the bar and restaurant and take advantage of the room service on offer (fees apply). Those guests who are arriving by car may park their vehicle in the hotel's garage.

The Superior 1-bedroom suite offers a private bedroom with 1 king bed or 2 double beds, living room with double sofabed. All rooms feature air condition, a cozy living area with 32"LCD television and kitchen nook(small fridge, sink, microwave, toaster), signature mountain-luxury beds, complimentary internet access, complimentary in-room coffee and tea and Rocky Mountain Soap company in-room amenities. The Superior 2-bedroom suite sleeps a maximum of 8 adults and offers 2 private bedrooms. Bed Layout is 1 king bed in first bedroom, 1 queen bed and single sofabed in second bedroom or 2 double beds in each bedroom or 1 king bed in first bedroom and 2 double beds in second bedroom.Living room with double pullout sofabed, 2 full bathrooms . All rooms feature air condition, a cozy living area with 32"LCD television and kitchen nook(small fridge, sink, microwave, toaster), signature mountain-luxury beds, complimentary internet access, complimentary in-room coffee and tea and Rocky Mountain Soap company in-room amenities.

Chili's Restaurant is on the premises and offers Tex-Mex cuisine. Chili's at the Fox features a mountain lodge style bar. It is open for breakfast, lunch and dinner.

The hotel has a heated indoor swimming pool, hot tub and gym.