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This air-conditioned, family-friendly hotel comprises a total of 100 rooms. The hotel offers guests the convenience of a full-service hotel, including outstanding facilities. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, currency exchange facilities, cloakroom and lift access to the upper floors. Children will be entertained at the kids' club. Guests can enjoy a drink at the café and bar, and dine in the restaurant. Conference facilities and a business centre are available to business travellers. With 5 meeting rooms (3 of which are separable), guests are offered the guarantee of successful events and functions, with ample space, and quality meeting and banquet services. Guests can enjoy the convenience of Internet access. They can also take advantage of the room and laundry services. Those arriving by car may leave their vehicles in the hotel car park or garage.

The guest rooms are appointed to treat guests to many of the comforts of home. Luxurious decor is complemented by convenient amenities. All rooms come with an en suite bathroom with a shower/bath and a hairdryer. Guests can enjoy a good night's rest on their double or king-size bed with luxurious bedding. Rooms also come equipped with a direct dial telephone, radio and safe. They additionally feature a fridge, microwave and washing machine. Standard in-room amenities include satellite TV with access to premium channels, complimentary high-speed wireless Internet access and free local telephone calls. Furthermore, coffee making facilities, an ironing set, individually regulated air conditioning and individually regulated heating are provided in all accommodation as standard.

The hotel offers a restaurant with regional and international food, and an indoor bar with an enviable panoramic view. A continental buffet breakfast is served each morning at the hotel. Lunch can be taken à la carte or selected from various menu options. Dinner can be enjoyed as a buffet or à la carte.

The hotel features an outdoor infinity swimming pool with a children's swimming area and a poolside snack bar. Guests can also relax under the available parasols, or in the hot tub. Fitness enthusiasts may enjoy a workout in the gym. Fans of the fairway can head to the nearest golf course, in Coatzintla, which is approximately 4 km from the hotel. Moreover, parasols are available for hire (for a fee) on the nearby sandy and rocky beach.