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This hotel has recently been rejuvenated with a fully renovated lobby and features a more modern and contemporary style. This family-friendly city establishment is ideal for business travellers and holidaymakers alike and comprises a total of 525 rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, lift access, a café, a restaurant and conference facilities. Guests may also take advantage of the room and laundry services and there is parking (charges apply) for those arriving by car. This hotel participates in the "Green Partnership Program"

The rooms are well-appointed and feature signature Westin Heavenly amenities, with a work desk, an in-room safe, a telephone with voicemail facility and data port, a radio, The Heavenly Bed(r) and The Heavenly shower/bath with hairdryer, bathrobes and deluxe amenities. The accommodation is also equipped with an iron and ironing board, a flat-screen colour cable TV, a free local credit card and free calls, a mini fridge and a coffee maker. Furthermore, a stereo system, air conditioning and heating and either a balcony or a terrace are provided in all rooms as standard.

The Owl's Nest Dining room is rated as Canada's top 100 restaurants and features fine continental cuisine. The Terrace Restaurant offers a wide variety of menu selections in relaxed atmosphere. It is open daily for breakfast and lunch only. The Lobby Court is a wine bar and lounge, where guest can select their favourite vintage or cocktail.

The hotel's commitment to personal renewal is evident in the state-of-the-art WestinWORKOUT(r) gym, powered by Reebok Gyms and the indoor heated rooftop pool. Guests may also relax in the hot tub or the sauna. To ensure guests remain at their best during their stay, in-room spa services by Heavenly Spa by Westin are available to restore harmony to guests' mind, body and spirit (charges apply). It is also possible to play a round of golf (for an additional fee).

The hotel's front desk is available 24 hours a day. Check-in is from 3 pm and guests are required to check out by 12 noon. An express check-out service is available from guests' rooms, via the TV set.

Guests arriving from Calgary International Airport should follow the Deerfoot Trail South (Highway 2 South) to the Memorial Drive West Exit. Keep right and take the 4th Avenue Exit. Follow 4th Avenue for 6 blocks and the hotel is on the right hand side.