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The hotel is a warm establishment with personalised service. It has everything guests need to feel better than at home. The hotel has 16 spacious and comfortable rooms with views of Nahuel Huapi Lake, room service, a wake-up service, a lobby bar, business centre, WLAN Internet access, a lounge for small events and covered parking for guests arriving by car or those wishing to hire one. Laundry and ironing services and a kids' room with a babysitter are also provided. Renovated in 2010, it also features a 24-hour reception, hotel safe, cloakroom and a restaurant.

The spacious rooms have views of Nahuel Huapi Lake as well as comfortable king-size beds, cable TV, an international direct dial telephone, minibar, digital safety box and WLAN Internet access. The master suite comes with a hot tub and a fireplace. The en suite bathrooms in all rooms are fitted with a shower, bath and a hairdryer. Further standard amenities include a radio, fridge, central heating and a terrace.

Breakfast is served each morning and dinner may be selected à la carte.

The hotel provides massage and physical health treatments. There is also a sun terrace for guests' use.