The air-conditioned hotel offers 7 naturally lit meeting rooms, all with wireless Internet access. The city hotel offers 310 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities and lift access. Further facilities include a hairdressing salon, cafe, bar, restaurant, and room and laundry services (fees apply to both). Guests wishing to leave their car at the hotel have ample underground parking and a car park on hand, for peace of mind.
The city hotel is just a 5-minute walk from the city's commercial hubs, with the Mall of Emirates just 300 m away. Dubai's dynamic commercial districts, Media City and Internet City, are a 10-minute drive away, along Sheikh Zayed Road and nearby places of interest include the Madinat Souq (3 km away), JBR Walk (6 km away), Dubai Mall and Burj Khalifa (both 10 km away) and the convention centre (around 12 km away). Jumeirah Beach is approximately 5 km from the city hotel and Safa Park is roughly 10 km away. Dubai International Airport is around 26 km from the hotel.