The hotel has 22 floors with a total of 130 modern rooms, as well as a bar, café, restaurant, business centre, conference facilities, auditoriums and parking. Renovated in 2009, the air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out service. In addition, the hotel features a hotel safe, cloakroom, lift access, a TV lounge and WLAN Internet access. The room and laundry services and on-site bicycle hire provided further convenience.
The hotel is located on San Martin Avenue, in front of the naval base. The historical centre and the Bay of Cartagena are located 5 minutes from the hotel. Links to the public transport network are on the hotel's doorstep. The beach is around 50 m away. The hotel is 8 km from the airport.