Refurbished in 2007, the city hotel welcomes guests in a marble floored reception with a lobby lounge area. The air-conditioned property is suitable for social functions as well as leisure or business travellers. There is a 24-hour reception, 24-hour check-out service, a currency exchange and lift access. In-house amenities include a restaurant and breakfast room, TV lounge and a seasonal rooftop terrace outdoor restaurant. There is also room and laundry service available for extra fees and Internet access. Those guests who are arriving by car may leave their vehicle in the hotel's car park.
The hotel is centrally located in Gaziantep, being approximately 400 metres from the centre and 1 km from the castle. Public transport passes in front of the hotel and the bus station is about 6.5 km away. Gaziantep airport is approximately 20 km away.