The hotel offers a lobby, lifts, air conditioning, 24-hour reception, a safe, bureau de change and bar and dining facilities. Room and laundry services are also available. Complimenting the hotel is the shopping haven, the Mid Valley Megamall, offering over 430 retail shops with an endless choice of high fashion, dining, entertainment and family fun, enhanced with a wide range of year round exciting promotional events. Along the bustling boulevard are its signature offices, hip cafes, bars and specialty restaurants all in a tropical setting, which makes Mid Valley city a complete destination in itself. Furthermore, to ensure guests' satisfaction, the hotel is furnished with utmost amenities such as babysitting, business center, money exchange facility, conference room, and car park.
Strategically set within Mid Valley City, the city hotel, with the commuter train running right by its doorstep, is only 5 km from the central hub of light rail trains including the KLIA Express. Centrally located between Kuala Lumpur and Petaling Jaya and served by an extensive network of expressways, it offers convenient access to major industrial areas, the commercial hub, government agencies and key tourist and cultural sites. In addition, it is 20 minutes to access Kuala Lumpur Convention Center, and approximately 70 minutes to Kuala Lumpur International Airport.