The hotel possesses an elegance that brings together both modern comforts and traditional style. It hangs on the very edge of Lake Pichola with a unique view across the water towards the old city. The hotel offers a range of modern facilities such its own travel desk, room service, on-call doctor, currency exchange, same-day laundry service and a rooftop restaurant, all coupled with traditional hospitality. Guests are welcomed in a reception with 24-hour reception. Further facilities include air conditioning, a hotel safe, cloakroom, conference facilities and a car park.
The hotel is located at the edge of Lake Pichola in the heart of the city, easily accessible to all the cultural, historical and shopping hubs of the city. It is just 4 km from the railway and bus station and 25 km from the airport.