This air-conditioned city hotel offers a total of 106 rooms and features first-class amenities for any business or leisure traveler. It provides its guests with the conveniences of a cosmopolitan neighborhood, at the same time as offering a truly relaxing retreat. Guests are welcomed in the lobby, which offers a 24-hour reception, as well as a 24-hour check-out service. Guests can relax in the cafe, and dine in the hotel restaurant. Wireless Internet access is available, and guests with their own transport can enjoy the convenience of parking facilities.
Best Western Sandakan Hotel & Residence is situated in Letat Jaya. Sandakan Memorial Park is approximately 11 km away, and Sandakan Crocodile Farm is around 15 km away. The hotel is located in a new commercial and entertainment area, surrounded by historical and natural wonders. From the hotel, the Labuk Bay Proboscis Monkey Sanctuary can be reached in around 40 minutes by car, and the Sepilok Orangutan Rehabilitation Center is about 45 minutes' drive away. The Gomantong Caves are approximately 95 km away. Guests can also reach the Kinabatangan River in around 1 hour and 10 minutes by car, while Kota Kinabalu is around a 5-hour drive away. Furthermore, Kota Kinabalu International Airport is located approximately 9 km from the hotel.