The hotel offers a total of 359 meticulously designed and well-appointed guestrooms. An exquisite blend of contemporary Vietnamese decoration, impressive interiors and vivacious colour brings a mesmerising effect in each room. The rooms in the hotel are classified into different categories suitable for guests' different needs. The air-conditioned hotel welcomes guests in its lobby at the 24-hour reception that offers a 24-hour check-out service. A hotel safe is provided, as are currency exchange facilities. Guests can make use of the cloakroom and lift access. Food and drink are served at the café, bar, pub and restaurant. Conference facilities are provided, as is WLAN Internet access. Room and laundry services are also available at the hotel, and for an additional fee guests can leave their vehicles at the car park and garage.
The hotel is nestled on the waters of the famous Westlake, thereby offering guests a great scenic view. Some of the nearby destinations include the Golden Lotus Pagoda, Flower Market and Hanoi Opera House. Guests can reach the centre of Hanoi in around a 10-minute drive and the beach at Halong Bay is about 3 hours away by car. It also is situated a 40-minute drive from Noi Bai International Airport.