The hotel offers a lobby and a reception area that provides guests with a range of facilities, from business services to help with onward travel arrangements. A hotel safe is also provided, as is lift access. Food and drink are served at the café and restaurant, and guests can stay connected thanks to the Internet access provided. For an additional fee guests can take advantage of the room and laundry services, and can leave their vehicles at the car park.
Located in Auckland, the hotel is just 1 km away from Britomart train station. The Auckland Wine Trail and Metropolis are also within close proximity to the hotel. The town hall, a historic building famous for its Great Hall is another of Auckland's tourist spots that guests can easily reach from this hotel. In addition, guests can spend some relaxing moments at the Albert Park, which also houses many artworks and memorials.