The hotel is situated in a traditional house, a colonial building made of what was part of an Inca palace. Guests can relax while taking a drink in the bar Rumi. For corporate customers, there are conference rooms with capacity for 400 people. The rooms have 24-hour room service. Offering a total of 254 rooms, the hotel welcomes guests in a lobby with 24-hour reception and check-out service, currency exchange facilities and lift access. Further facilities include a café, restaurant, WLAN Internet access, laundry service and a car park.
The hotel is located in the historic centre of the town, just 4 blocks from the square 'Plaza de Armas', opposite the imposing Koricancha and the Temple of the Sun.