The hotel features all of the culture, traditions and architectural style of the local area expected on a Quinta Real hotel. Decorated in the colours, textures and materials of the local region and characteristic of Mexico, the 3-storey hotel was opened in 2006 and comprises 232 rooms of which 4 are junior suites, 113 are suites and 1 is a room that has been adapted to cater to disabled guests. Facilities include a foyer with a 24-hour reception desk, a safe, a currency exchange facility and a lift in addition to a newspaper stand, a cafe, a bar, a restaurant and conference facilities. It is possible to gain access to the Internet and there is also a WLAN access point to make use of. Room and laundry services are on offer and those arriving by car may make use of the car parking and hotel garage.
This hotel lies in one of the best tourist and commercial development centres in the city. It is just 5 minutes to the convention centre and around 1 km to the city centre where an array of bars, restaurants and shopping venues are to be found. A selection of sights are also situated within 1 km of the hotel, such as the Parque Museo de la Venta and the Pemex administrative centre. Yumká Park and the zoological safari are 16 km from the hotel and it is roughly 18 km to Capitan Carlos Rovirosa airport.