The casino resort is well-known for offering a high level of service and hospitality to guests during their stay. Facilities available to guests at the 92-room hotel include a 24-hour reception, currency exchange facilities, a casino, a tour desk and concierge services, complimentary luggage storage and a parking. A cafe, bar and restaurant provide food and beverage options. WLAN Internet access and room and laundry services are also provided.
The city hotel is located in the city centre on the corner of the pedestrian streets of Central Avenue and Seventh Street. It has an ideal location only a few blocks from the most important cultural and historical landmarks in central San Jose, such as the Costa Rica National Theatre, the Gold, Jade, and National Museums, the Asamblea Legislativa (Costa Rican Congress), Plaza de La Cultura and Plaza de la Democracia, and the national cathedral. Poas Volcano is around one and a half hours' drive from the business hotel and San Jose International Airport is just 20 minutes away.