Considered a national architectural heritage site and a landmark of the city, the hotel offers all the comforts and services of this traditional and well-established hotel chain. Guests are welcomed to the 75-room city hotel in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. There is also a café and restaurant, and younger guests may let off steam in the children's playground. Business guests will appreciate the business centre available to them, and wireless Internet access and room and laundry services are also provided. Guests arriving by car may leave their vehicle in the car park or garage.
The hotel is located next to the city's most important port on Calle 2 N 1A-08 in Buenaventura (Valle). Just 50 metres from the city centre, guests will find numerous shops, restaurants, bars and nightclubs as well as links to the public transport network within 5 minutes' walk of the hotel. The beach in Malaga is around 25 km from the hotel, Zona Negritos whale watching is approximately 20 km away and Cali is roughly two and a half hours by car.