The resort offers modern comforts in a charming town enhanced by the tranquillity of the surrounding mountains. The resort is surrounded by thick forests making it a place where one can enjoy the calmness of nature. The services offered by the resort include a conference facility, restaurant, and souvenir and grocery shops. Guests are welcomed in the lobby with 24-hour reception, a currency exchange and a newspaper stand. Food and drinks are also served in the café. A children's playground, Internet access, room service, a laundry service and a car park are also available. Some of the other amenities offered by the resort are safe deposit vaults, CCTV, and wheelchairs for the elderly or physically handicapped, amongst others. The resort provides 15 twin apartments, 28 regular apartments, 32 compact studio apartments and 28 guest rooms.
The resort is located in the town of Ghum in Darjeeling. It is situated near to the eastern Himalayan ranges, which offer beautiful views of the Himalayas. The resort is located a mere walking distance away from Ghum Railway Station at an altitude of 2247 metres above sea level and only 5 km away from Darjeeling Airport, making it an ideal place for travellers to stay.