The hotel offers access to audio-visual equipment and a meeting/conference room. Event facilities include conference/meeting rooms and banquet facilities. The hotel employs multilingual staff, and provides coffee and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests. There are 138 rooms in total at this airport hotel, where guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe, cloakroom, newspaper stand and lift access to the upper floors. Guests can dine in the restaurant. Wired and wireless Internet access, room service and a car park are also available.
The hotel is a 35-minute drive from San Francisco, with its many attractions, including Fisherman's Wharf and the Golden Gate Bridge, as well as many shops. There are restaurants and bars and in the area. The train station is some 1.6 km away. The hotel is also conveniently located only some 3 km from Oakland International Airport.