The family-friendly hotel was remodelled in 2004. Guests are welcomed in a lobby with 24-hour reception and check-out service. Conference facilities are available to business travellers. Wireless Internet access, a newspaper stand, hotel safe and ATM/banking services are provided. Those guests who are arriving by car may leave their vehicle in the hotel's car park.
The hotel is situated in M5 Motorway in J 21/22 at 4 km from Milton and at 6.5 km from Weston-super-Mare. Some points of interest are International Helicopter Museum at 4 km from the hotel and Yatton at 5 km.